The national rail watchdog

Passenger Focus is the independent national rail consumer watchdog. Our mission is to get the best deal for passengers.

What's On

The launch of Reportal, our new online reporting system for the National Passenger Survey, takes place in London on Friday 25 July and Leeds on Tuesday 5 August.

For more information follow the link below.

National Passenger Survey

Spring 2008 results
The results of the Spring 2008 National Passenger Survey are now available.

National Passenger Survey

How satisifed are rail passengers in Britain?

Our Newsletter

Privacy Policy

Passenger Poll

What kind of seating on the train do you prefer?

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